Shipping policy

At Laurent Reserve, we are committed to delivering your order with the same level of care and attention that goes into crafting each of our products.

Processing Time

All orders are processed and shipped within 2–3 business days after your order has been placed. Orders are processed Monday through Friday, excluding weekends and holidays.

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package’s delivery status.

Shipping Times

Delivery times vary based on your selected shipping method and destination. While we strive to meet estimated delivery timeframes, delays caused by shipping carriers, weather, or other unforeseen circumstances are beyond our control.

Order Accuracy

Please verify that your shipping address is complete and accurate before placing your order. Laurent Reserve is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping information provided at checkout.

Lost or Damaged Packages

If your package is lost, arrives damaged, or you experience a shipping issue, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue and provide the best possible assistance.

Questions

If you have any questions regarding your order or shipping, please contact our Customer Care team through the contact information provided on our website.

Thank you for choosing Laurent Reserve. We appreciate your trust and look forward to delivering a luxury grooming experience to your door.